On Customer Service:
“Nia was very thorough and attentive to any remarks we made. When we mentioned the white window frames on existing houses would look better if they matched the window trim colors, Nia researched the window frame colors and matched the window frame to our trim color with no increased cost.”
“This was our first experience with a professional design firm. Our expectations were exceeded. We often mentioned to one another that deciding to hire Nia allowed us to concentrate on selling our existing property.”
San Francisco Clients
“There is no way we could have duplicated the results. We’re very happy with the elegant living spaces envisioned and guided by Nia’s expertise.”
“Nia’s contacts supplied us with custom items, such as our dining area chandelier, that was less expensive and more personal than anything ready-made.”
Gualala, CA Clients
“Nia shaped our house into a unique space. Nia involved us in all decisions and kept her eye on the total effect of those decisions.”
Karen and Jim Shanower
On Working Remotely:
“Nia had answers for the way we could work together long-distance.”
“Nia’s assistant took notes on all our conversations over the phone and submitted a written record to us from the assistant’s notes. After Nia and the contractor had conferred on site, Nia’s assistant’s notes were appreciated by the contractor.”
Novato, CA Clients
“Pictures sent via e-mail of the furniture we preferred to bring with us constituted a priority list for Nia to work with colors and sizes.”
San Francisco, CA Clients
“Brown Building Contractors recently had the opportunity to work with Nia Collins of Collins Group Design during the construction of a new residence for Jim and Karen Shanower.
We found Nia to be a very creative and experienced designer, with a talent for listening to the client’s needs and desires and creating an environment for them to continue to enjoy the quality of life they have looked forward to in retirement. Her approach to this project was to encourage a team effort involving and soliciting collaboration between the clients, contractor and tradesmen and confirming decisions at every level.
Collins Design Group also brings to the table a staff of qualified assistants providing detailed construction drawings and finish schedules as well as written reports including minutes of all meetings confirming important decisions and action plans for all team members.
This service exceeded our expectations and made our job as the contractor that much easier by clearly identifying the scope of work as well as products and materials selected by the residents. Changes in the scope of work as the project progresses are an evitable part of the process. Nia was extremely helpful in researching options and locating suppliers and qualified subcontractors to do the work. Detailed drawings and specifications were also provided for the changes.
We recommend Nia and the services of Collins Group Design to anyone looking to create a unique personalized environment to pursue their life’s dreams.”
Brown Building Contractors